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The assistance provided by Indunorm's ServiceLine goes beyond help in cases of emergency

19 March 2019

How do I prevent hose crimper downtime?

To hydraulic service companies, it is of vital importance that their hose line and pipeline production machines work efficiently while being permanently available.  Especially in the event of hose crimper breakdowns, good advice is expensive.  Every practitioner knows from their own personal experience the losses that might result from equipment breakdown.  In such cases, the loss of customers goes far beyond the loss of money.

In the event of a sudden machine breakdown, quick help actually translates into cash – often not only for the executing company, but especially for the customer, when they are unable to carry out orders due to equipment breakdown.  Repairs or spare parts are needed as quickly as possible during regular operation so that jobs can be completed on schedule.

In such situations, assistance can be provided by services such as those offered by the ServiceLine of Indunorm Hydraulik Gmbh from Neukirchen-Vluyn.  In this context, it is vital to ask the right questions and, in particular, to solve the problem in a quick and safe way.  

How does such assistance look like?

The indoor service first clarifies whether or not the malfunction can be remedied by telephone assistance.  Machine breakdowns are often caused by minor details.  If this is not the case, a service technician will quickly and safely solve the problem on site, although this is not always possible, since some repairs require more time and the matching machine to carry them out.  Rental machines may be used to bridge the repair period if it is impossible to carry out the respective works in a short time.  This already helps most companies execute their current orders on schedule.  The defective machine will be transported directly to Indunorm for a detailed fault analysis and professional repair.

To save costs in the long run, companies should ask themselves the following questions: What losses may result from a machine breakdown?  What happens in the event of non-predictable equipment breakdowns when the required spare parts are not available?  Especially regular maintenance will reduce the downtimes and thus increase the planning security.  After all, the objective is to achieve high production quality that remains as consistent as possible.

No two companies are alike, which is why it is important to precisely adapt the machines' service requirements in order to remain up to date with cutting-edge technology and contribute to the preservation of the investment's value.  Hydraulic service companies are advised to make the topics of machine-adapted maintenance and repair an integral part of their everyday business so as to prevent any breakdowns and financial losses.

The advantages are obvious:

Consistently high productivity, a long machine service life, foreseeable expenses and service costs, short downtimes thanks to rental machines – and there is always a contact person available to answer all of your questions.

In addition to Indunorm products, we also distribute brand products: